Last Updated: June 2026
Welcome to Viaura. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions.
By visiting, browsing, or purchasing from Viaura, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website.
Viaura is an online shopping platform that offers a variety of products sourced from trusted suppliers and manufacturers. We strive to provide accurate product information and a seamless shopping experience.
To place an order through our website, you must:
Be at least 18 years of age.
Provide accurate and complete information.
Have the legal authority to enter into a binding agreement.
All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.
We reserve the right to change product prices without prior notice.
Product availability is subject to stock availability.
We make every effort to display product images and descriptions accurately; however, actual product appearance may vary slightly.
Once an order is placed, you will receive an order confirmation email or notification.
Order confirmation does not guarantee acceptance of the order.
Viaura reserves the right to cancel or refuse any order due to pricing errors, suspected fraud, product unavailability, or any other legitimate reason.
We accept payments through secure payment gateways.
Customers agree to provide current, complete, and accurate payment information. Viaura is not responsible for payment failures caused by banks, payment gateways, or customer-related issues.
Delivery timelines are estimates and may vary depending on location, supplier processing time, customs clearance, weather conditions, or courier delays.
Viaura is not liable for delays beyond our reasonable control.
Customers are responsible for providing accurate shipping information.
Returns and refunds are subject to our Return & Refund Policy.
Products may be eligible for return or replacement if:
The item received is damaged.
The wrong item was delivered.
The item is defective upon arrival.
Customers must report issues within the specified return period.
Orders may be cancelled before shipment processing begins.
Once an order has been dispatched, cancellation requests may not be accepted.
All content on this website, including logos, graphics, text, images, product descriptions, website design, and branding, is the property of Viaura and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
Users agree not to:
Use the website for unlawful purposes.
Submit false or misleading information.
Attempt to interfere with website operations.
Upload malicious software or harmful content.
Violate any applicable laws or regulations.
To the maximum extent permitted by law, Viaura shall not be liable for:
Indirect or consequential damages.
Loss of profits or business opportunities.
Delivery delays caused by third-party logistics providers.
Product misuse by customers.
Our total liability shall not exceed the amount paid for the purchased product.
Our website may contain links to third-party websites, payment gateways, or service providers.
Viaura is not responsible for the content, policies, or practices of third-party websites.
Your use of our website is also governed by our Privacy Policy. By using Viaura, you consent to the collection and use of information as described in the Privacy Policy.
Viaura reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Updated terms will be posted on this page with the revised effective date.
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Ludhiana, Punjab, India.
For any questions regarding these Terms & Conditions, please contact:
Viaura
Email: support@viaura.store
Website: www.viaura.store
Thank you for shopping with Viaura.